Compliance Services Authority

Process Framework for Compliance

A compliance process framework defines the structured sequence of activities, controls, and decision points that organizations use to meet regulatory obligations and internal standards. This page covers the architecture of that framework—its discrete phases, the relationships between components, the logic that governs sequencing, and the conditions under which human judgment replaces mechanical rule-following. Understanding framework structure matters because regulators including the U.S. Department of Justice and the U.S. Securities and Exchange Commission evaluate whether a compliance program is "adequately designed" as a threshold condition before assessing whether violations are sanctionable.


The structural framework

A compliance process framework is not a single document—it is an operational system composed of interconnected phases that transform regulatory requirements into organizational behavior. The widely referenced framework published by the U.S. Department of Justice in its Evaluation of Corporate Compliance Programs (ECCP, updated 2023) identifies three threshold questions: Is the program well-designed? Is it applied earnestly? Does it work in practice? These questions map directly to a phase-based structure.

The five core phases of a compliance process framework are:

  1. Scope and obligation identification — Determining which laws, regulations, and standards apply to the organization's operations, geography, and industry sector. This phase draws on regulatory inventories and is covered in depth at Compliance Scope.
  2. Risk assessment — Evaluating the likelihood and severity of non-compliance across identified obligations. The U.S. Sentencing Guidelines (USSG §8B2.1) identify risk assessment as a foundational element of an effective compliance program.
  3. Policy and control design — Translating risk findings into written policies, procedures, and operational controls. The Federal Acquisition Regulation (FAR) and sector-specific bodies such as the Office of Inspector General (OIG) publish model policies that inform this phase.
  4. Implementation and training — Deploying controls and building workforce competency. OSHA's training standards (29 CFR §1910.132) and HHS OIG guidance both treat documented training as evidence of program effectiveness.
  5. Monitoring, auditing, and corrective action — Measuring control performance, detecting gaps, and closing them through structured remediation. The monitoring phase is examined at Compliance Monitoring and Auditing.

Component relationships

The five phases do not operate sequentially in isolation—they feed each other continuously. Risk assessment findings modify the scope of obligations under review. Monitoring results surface new risk categories not captured in the original assessment. Corrective action outputs revise policy and control design.

This cyclical structure distinguishes a process framework from a static checklist. The NIST Cybersecurity Framework (CSF 2.0), maintained by the National Institute of Standards and Technology, formalizes this cycle using the functions Identify → Protect → Detect → Respond → Recover. While the CSF is a security framework, its process logic is directly analogous to compliance frameworks in regulated industries.

A critical component relationship exists between Compliance Risk Assessment and Compliance Policies and Procedures. Risk assessment without policy output produces documented concern with no operational effect. Policy without risk input produces controls that address generic obligations rather than the organization's actual exposure profile. Regulators treat this disconnect as evidence of a "paper program"—a program that exists formally but has no operational reality.

A second structural contrast worth distinguishing: rule-based frameworks versus principles-based frameworks. Rule-based frameworks, common in financial services under the Financial Industry Regulatory Authority (FINRA) rulebook, specify exact required actions. Principles-based frameworks, common under Environmental Protection Agency (EPA) performance standards, establish outcome targets and permit multiple compliance pathways. The governing logic applied to each type differs substantially.


Governing logic

The logic that drives a compliance framework determines when each phase activates, what triggers a phase transition, and how outputs from one phase qualify as inputs for the next.

Three governing logic types are standard:

The U.S. Federal Sentencing Guidelines require that a compliance program include mechanisms for detecting violations (monitoring), reporting them (reporting channels), and responding to them (corrective action). Each of those requirements implies a distinct governing logic that must be operationalized, not simply described in policy.


Where discretion enters

No framework eliminates the need for judgment. Discretion enters the compliance process at five identifiable decision boundaries:

  1. Materiality thresholds — Deciding which identified risks rise to the level requiring immediate control design versus acceptance or monitoring. No regulation specifies universal materiality criteria.
  2. Scope interpretation — Determining whether a specific activity or jurisdiction falls within a regulatory definition that uses ambiguous language. The SEC's Regulation S-K and CFTC commodity definitions both require interpretive judgment.
  3. Control proportionality — Matching the cost and complexity of a control to the magnitude of the risk it addresses. The DOJ ECCP explicitly evaluates whether controls are proportionate to identified risk.
  4. Escalation routing — Deciding when a compliance finding should escalate to the board, legal counsel, or a regulator, rather than being resolved at the operational level. Compliance Officer Roles and Responsibilities covers the institutional authority behind these decisions.
  5. Corrective action design — Choosing between disciplinary action, process redesign, or retraining as the appropriate response to a detected violation. The choice is not mechanical—it depends on root cause, recurrence history, and the individual's role and intent.

Frameworks that do not define these discretionary decision points explicitly create uncontrolled variability in program outcomes. The DOJ, HHS OIG, and FINRA all treat documented decision-making criteria as evidence that a compliance program functions as a system rather than as a collection of uncoordinated activities.

On this site

Core Topics
Contact

In the network